What can I say Sam Instone called me went through all my issues complaints, agreed it had not been dealt with in the best way, offered me compensation which i was happy to accept, and made good on his word, So i would say to any persons having any issues with this company Get hold of this man, he will resolve it in the best possible way and fast also. cannot thank Sam instone enough, the best way to reach him if the office won't give his details is on google he is very well connected.. the power of this platform is incredible to you all thinking of writing any complaints about any companies. regards peter