18 Aug, 2021 → by ClaimboUser467564
Resolved: Help. Supposed to leave 8/23/2021.

Update by user Aug 18, 2021 No single supplement was required. There was a misunderstanding in how the resolution was presented in the paperwork.. Original review updated by user Aug 18, 2021 My husband decided not to go on Iceland cruise, 8/24/2021, because of Delta varient. I was planning on going. Viking was offering free single supplement in June when we booked and was still offering it until 8/16/2021 when we were trying to cancel him. We were prepared to lose a credit voucher and the cost of his insurance assuming the insurance would pick up the remainder. Not only is Viking refusing to give me the single supplement, they added. His cost to mine so he can't file an insurance claim. If I cancel too, we both lose our vouchers and I miss my trip. How can this be rectified?
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Viking Cruises you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.