1 Oct, 2018 → by ClaimboUser171988
Resolved: False Advertising on Website

5

Update by user Nov 01, 2018 Mitch from DTD took care if the issue personally and my situation was resolved promptly and properly. I have bought many tires and wheels from them and they will continue to be my main choice. Thanks DTD! Update by user Oct 03, 2018 Mitch from DTD called me and personally resolved the situation. He was humbled by the website and that 2 consecutive wheel purchases I made in the last month or 2 were not "in stock" when the site said they were. Mitch vowed to contact the "powers that be" and insure that the inventory on their site is up to date and accurate. We were able to substitute a similar wheel and get the situation remedied. I give DTD 5 stars now for how they handled this issue. I own a business myself, and I understand nothing is perfect. Mitch saved the day and I look forward to the new winter setup for my new Camaro ZL1. Original review posted by user Oct 01, 2018 Discount tire list wheels as having "Over 12 In-Stock". When I placed the order, I get a call that says that they are discontinued and they will have to special order the exact wheels in Black. I asked why they have to special order them when their website says that they have over 12 of those wheels too.... Oh an those cost more too. The customer rep said that their website is terrible and incorrect. I will NEVER USE YOU AGAIN. I have bought numerous wheels and tires from you over the last years. My racing clubs (over 200 autocrossers and track friends) will hear of this too. False Advertising is a bad thing. I have the call recordings and screenshots if you wish to hear and see them.
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