I have mad multiple payments over 4 months totalling more than $600 and yet my deferred balance isnt going down its staying the same. There is no way to submit directly to GA Power so one has to result to this. Attempted contact by phone but cant get anyone. My deferred bal should be lower than it is I have been paying every month and significant amounts of money to get that deferred bal down and GA Power keeps tacking on more costs for it to stay the same thus trying to squeeze more money out of me.