26 Jan, 2021 → by ClaimboUser393386
Reserved 2 Hotel Rooms and Paid with Military Star Card
*SOLVED

2

On September 19, 2019 I told my husband, Lisandro Lopez Martinez, to check for a site that I saw where we can use the Military Star Card (MSC) to buy flights, reserve hotel rooms, and others. He understood that GVR was a good company and paid for the subscription $199.00. It was going to be at my name, Silbia Gonzalez, because I am the owner of the MSC. On Sep 21st of that same year, we made 2 transactions with GVR and bought in total 6 ticket flights to Atlanta, Georgia using Delta Air Lines .The first transaction was for $287.20 ( Booked ID: [protected] and in GVR's site says: $237.20) and the second one was for $890.36 (Booked ID: 1189240 and in GVR's site says: $790.36).We see here that there is an overcharged for my MSC of $200. On Oct. 9th, we bought with GVR and booked for 2 rooms in Hotel Baymont by Wyndham Columbia Northwest: a king suit for $271.42 and the second room for $206.33. Also, on Oct 19th my MSC was charged with $11.12 which I do not what it was because it does not appear that amount in my documents, only in my account summary of MCS. On October 2020, I started receiving emails and calls that my account with GVR was going to be cancelled and checked my account and it is extended to 2021. On October 2020, I decided to take a call from them and ask why a man was calling me about my account, and a woman told me that, according with GVR's info, I have to pay $400. Well, because I am in the process of a divorce, I told myself that maybe my husband missed something. So, I agreed to make payments of $76.38 each month until the amount requested was paid in full. On January 21, 2021 I decided to call GVR and paid the final amount and why my payments are not reflected in my account. He told me that that is strange but I have to pay $900. I was complaining that the company was a scam one and he said that the manager was going to talk with me. Later, I called MSC and saw that GVR's reservations was paid with my MSC. My husband/or ex husband (not sure if it is official yet) called today to GVR and he waited for 40 minutes in hold and nobody took the call.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Government Vacation Rewards you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.