While trying to make a reservation, the dates switched back to the current day default. The very second I hit submit I realized what had happened and immediately began my attempts to cancel and contact the company. It has been a week and a half, I've lost $300, and cannot get a straightforward answer from anyone in the company. I've had 4 different reps tell me 4 different things. The last being "we don't know, we will call you back." That was last week. I'm tired, I'm angry, and I've been nothing but patient and kind. I used their service all the time, but I'm done.