Jennielyn D. Sampior Card ending in 0002 Monthly fee: Php 1, 280 We would like to complain regarding our request to terminate our Family Shield Insurance. We already sent you several emails and called you countless times regarding this matter but you never responded. Please respond to our request as soon as possible. Attached here are the emails we sent regarding this matter. We would really appreciate if you immediately reply, especially during this time of crisis.