Customer service, I am writing this to bring to your attention that I am not satisfied above Dell projector lamp and looks like your have sent used Dell replacement lamp hours used 1764 for 1610ND projector bulb. Above product was sold in last year April 2020 Order Number: [protected]. Customer Number: 8948568 DPID: [protected] Today Aug 13, 2021 when my current projector buld was not working, when I replaced the projector buld and saw this bulb is used lamp hours 1764. Please find the attached picture of lamp hours/invoice. Looking forward to hearing from you and resolution of the your product supplied or send a new buld to my current address below. Thanks, David Vase email: david. [protected]@gmail.com Address: 88 RUE DOLLARD-DES-ORMEAUX APT 307 GATINEAU QC J8X 0B9