This site is a scam and joke of a "company" After taking our reservation and money almost two months in advance I had to contact the company wondering where my rental was as it was late and never an email from the service. My emails and phone calls were ignored for a few days and then a random text,,,, that's right I said text message came to our phone. It said what name did we use to reserve. I had no idea who this was and had to ask there was a few vague messages exchanged and then a blunt your reservation was canceled and after I kept asking why and trying to get answers it was due to not finding me with a Google search or on social media. Who does that???? Text message, takes money, tries to see a picture on social media? This is for a child's harness in an airplane for goodness sakes. It's just a woman who gives herself fake reviews. I had to file fraud charges wth our bank as she never refunded any money. Save yourself the hassle and go elsewhere. Rentcares.com