My fixed deposit with Axis, Kodambakkam Branch was on automatic renewal and not renewed after 2018. I visited the branch in October 2019 for the renewal. I was told to submit the application and also the Pan Card copy and Pass Port. I submitted on the same day and the followed up the branch for 7-8 months. They were telling the reason about Corona Virus and no staff. I contacted the operational head in Jan 2021 and requested him. He said that He has no power to renew the deposit nor close the deposit with upto date interest. He said that he has written to higher authorities for approval and waiting. Now I am in March middle and no response. I posted my grievances in their portal and no remedy.