I call around 4:00 PM to verify the technician was coming to the appointment. The cs lady told he would be 35 to 40 minutes. Then at 5:00 pm they contact me that the technician would not make it for the appointment. They told me to they would make it tomorrow at 1:00 pm, i requested to be early on the morning. So I really dont know when they are coming. Please contact me when are they coming.