14 Aug, 2021 → by ClaimboUser863689
Reimbursement for canceled flight
3
Spirit canceled our 8/5/21 9:51 am flight from Houston to Newark the evening before. We received an email notification 8/4 around 10pm. We tried both via telephone and online to get assistance with booking our replacement flight home. No response or help from Spirit. We still have not been refunded for our canceled flight and baggage charges, replacement flight, and accommodations for an additional 3 days in Houston User's recommendation: Never ever book spirit unless you're in no rush to reach your destination and you have no baggage to check or carry on.