UPDATE: Regus underperforms again. This is has been a 30+ day fiasco of deflection, obstruction and broken promises. I received this email from Regus 10 days ago: [Regus] "I hope that you had a good weekend and that you are well. I'm sorry for the delay in your refund. I checked on Friday and it still showed as "pending" in our system. I just now checked and it shows it's complete. Please allow 3-5 banking days from today for it to reflect on your account." 10 days later, no indication the payment to me has transacted. I do NOT recommend Regus as a vendor. Their back office - accounting and customer service is absolutely horrible.