Regarding this complaint the team from dawlance has send one technician to us. But according to technician the company is unae to provide the damaged part n service. The purchase is almost 4 years old and inspire of assuring after sales services the company seems helpless in providing the help n service. According to team and feedback we can now throw the machine in dustbin which is quite strange. Kindly resolve this matter on urgent basis as for any family it is totally impossible to change the home electronics after every 4 or 5 years. This seems quite funny