Use anybody else. These are terrible. My driveway is a big road 1/4 mile long shared by 3 houses. You cannot stop at the entrance because the main road is very busy and on a blind corner. Even if it was safe to stop there, which it isn't, do they expect an old man to drag the shipment 1/4 mile up a hill to the house? They refused to bring the truck in, like every other freight company does and were rude on the phone. Do yourself a favor, hire professions, not these guys User's recommendation: use Fedex.