I want to make serious complaint as my already registered 4 complaints with Carrefour have not heed any results. It is pathetic that every time, I called (I must have called 20 time atleast in last 3 weeks) the Customer service just do lip service say sorry and do nothing. Even once Manager came on phone and did nothing. All I am asking is my refund !!! On Sept 7 2021 i place online orders [protected] and [protected]) using Carrefour app. The LPO issued by Carrefour to Al Gandhi was cancelled by supplier citing no delivery possible for Abu Dhabi (Supplier has no jurisdiction in Abu DHabi). This info I came to know from AL Gandhi, Carrefour never told me. the app shows items delivered and my refund never came neither the machines. I ended up paying credit card company huge amounts as statement was over due. Carrefour to date has not refunded nor updated cancelled status in the app. Would someone care to resolve this ??? Lesson learnt, no more purchases from Carrefour.