I have contacted Secure Box Office numerous time to obtain a refund of $733.26. I was advised that the concert was not "canceled" but "postponed." After the concert was finally canceled, I sent Secure Box Office an email requesting a refund. I receive a reply email stating : "We're writing to let you know that the event you were hoping to attend has been canceled (order #[protected]). The coronavirus (COVID-19) has resulted in the cancellation of thousands of live events. Government shutdown orders, which are beyond our control, have made it impossible for events to occur as scheduled. Due to this completely unforeseen and unprecedented epidemic, we are no longer able to offer refunds for events that have been cancelled. Our new policy is in line with that followed by many in the live events world that have been profoundly impacted by mass cancellations: You have received store credit for 120% of the full value of your order total, inclusive of base price, fees, delivery charges, less any sums already refunded. This credit is ready to be used right now on our marketplace towards the purchase of any ticket." This is totally unacceptable. I wonder if there are any class action lawsuits involving Secure Box Office. Thank you for your attention to this matter.