On Wednesday the 28th of July I purchased a return flight from Johannesburg to Capetown for my daughter. It was her granny's funeral and she Realy wanted to see her grandma one last time. When she tried to check in she was told that the ticket was cancelled. We were Realy confused because the money was taken out of my account. Obviously my daughter took an emotional knock because of all this. User's recommendation: Please don't use them.