27 Mar, 2021 → by ClaimboUser527535
Refund of a Ticket
1
I booked a flight with you and it was cancelled more or less immediately. I got a refund after 3 months but it was short by about 300AED. 70 British pounds roughly. I want ALL my money back. They you guys send me an email stating you have been refunded but your ticket is not cancelled and that I can rebook???? This obviously confused me so I asked for clarification but after several emails you can't explain it in plain English. I know you have Indian labour whose English is not native but sending contradictory messages confuses the customer. If you can't give me ALL my money back please tell me the person I send legal correspondence to in order to take them to the small claims court. I have asked for this MANY times but you refuse to give it to me. You are a terrible organisation with terrible reviews online. I will never book with you guys again. My email [protected]@gmail.com Altaf Khan