Has anymore heard back from Air Asia when you filed a request fro refund in credit due to Covid-19 flight cancellation? I filed my request via AVA since March 27th, with several follow-ups, but nothing. I just realized they have shut down all support via telephone in all countries with the exception of India. What's going on? This is getting frustrating since they will be opening up soon and we need to book our next flight. Is the company still in operation? Or they don't want to let the people to use the credit first due to need of fresh cash. Someone please help! Any central government agency you can raise this to? Thanks.