22 Jul, 2021 → by ClaimboUser710869
Refund for cancelled flights
1
Original review updated by user Jul 22, 2021 I booked flights to Cyprus through skyscanner & jet2. After flights were cancelled I received an email from jet2 on the 26th of June, the date of cancellation. Another email said refund within 3-5 days, or up to 28 days. I've contacted jet2, they confirmed they refunded MY money to skyscanner the same day, 26th June at 15:02. I've spent the last 2 hours trying to chase contacting skyscanner. The only phone number I could eventually get is automated can't speak to anyone. They've been emailed too. Poor poor customer service & contactability.