Purchased a hotel stay in Orlando December 2020. booked it in december 30, 2019 before the pandemic hit. I tried to cancel my reservation in October of 2020 at least 30 emails were sent to the email on their web site and to no avail I have never received anything back, the hotel amount was 4573.33 08E61D9 booking number, I have requested a refund at least 30 time and still no response.