Dear Sirs, our refunds For flights we have booked by you, scheduled in 2019 where not compleated yet. All flights where canceled by airlines less then 14 days apprior to departure. We have sent to you incredible amount of mails and letters, chats, there was No help of your customer service. We expect our refunds to be compleated. Missing amount: LXBLOS - payed 429.83 eur, received 372, 79 Eur, Missing amount 57.04 Eur L1F9XK - payed 269, 40 Eur, received 189, 13 Eur, Missing amount 80.27 EUR L17NGR - 134.10 EUR No refund received. This flight was was canceled by us, before departure, due corona travell restriction to enter Austria, made by government. Missing amount 134.10 EUR. Together Missing 271.30 EUR for our flight tickets. For the bookings LXBLOS and L1F9XK we request Compensation due to eu261 rule 600eur per person per flight. Flights canceled by airlines less then 14 days to departure. Please refund to us money we payed to you! Regards Edita Nirvana kysel, Thomas jay Loewe