28 Mar, 2021 → by ClaimboUser23371
Recent Flight

1

On March 26th, my wife and I were on Flight # WN 371 which departed Baltimore Int'l. Airport for Buffalo . Int'l. Airport at approx. 11:25 AM; scheduled to land in Buffalo at 12:35 PM. The weather conditions at Buffalo were terrible with wind gusting at 45 MPH and Humidity 93% and raining, conditions that they should never have attempted to land at Buffalo Int'l. After a terribly rough approach we diverted back to Baltimore. The conditions evidently had been know before we took off from Baltimore. We had stayed overnight in Sarasota Thursday night to take our 7:15 AM departure for Buffalo, arriving at the airport at 5:15 AM. I'm 79 years old with some medical problems and was set for a relatively short day at the airports and flight times. Our needless take off from Baltimore ended up with rescheduling our return flight with a takeoff time of 7:30 PM, delaying our final arrival time in Buffalo until 9:00 PM. Our total trip day changed to be slightly over 16 hours total. I feel there was no regard for passenger health or safety involved in the decision to take off from Baltimore at 11:25 AM and attempting to land in Buffalo when the weather conditions were terrible. We have flown on Southwest for business and leisure for many years and this was undoubtedly the worst experience we have ever had. I believe we should be compensated for the undue danger due to the thoughtless decision made to try to land in Buffalo under the weather conditions that existed. Fredric and Constance Warnick, Confirmation number WOJOJN. Email: [protected]@roadrunner.com
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