Received 2 damaged bags still haven’t gotten a new bag

/ 110 reviews

2 Jul, 2021 → by ClaimboUser520998

Ordered a Cassie crossbody 19 it came beat up and damaged. Contacted coach they did a exchange had to wait forever finally it came today opened it up this one is more damaged than the first one. Contacted Coach again, done rude Andrea woman had me on hold for a hour she never sent me a label to send the bag back to them and I still am not being sent a new bag! All I want is the bag I ordered!! A new bag!! Without defects and damage and dings!! User's recommendation: Don’t buy from Coach.

Clothing, Shoes and Acc

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Coach - Other Reviews

》 Subpar customer service.

》 Product not delivered and lied to say they called

》 fake merchandise

》 Incorrect shipping address on my order – HORRIBLE customer service

》 strap of the messenger bag worn out even not in use

》 Coach and all it’s bags and products is a fraudulent Company!

》 Terrible Quality and Poor Craftsmanship

》 Query about order

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