We went on black friday (at a reasonable time 10am) for batteries which were "free", a remote control and calculator. these items were supposed to be free after rebate. of course we also purchased other "not free" items. so far we have not received any of our rebates. no onre is reachable at any of their so called customer svc phones and web sites. when we went there on black friday, my husband i i wondered why no one else was about in the store on black friday. now we know why - they are running a scam and we bought at least 100 dollars worth of extra merchandise believing that it was free