29 Apr, 2011 → by ClaimboUser486793
Rebate Slight-of-Hand
Began "tracking" submitted rebates after concern some were not being listed on rebate merchandise credit card. Find that some do not get paid though submitted at one time and on one receipt. Also find that Menards' periodically runs rebate for same item several months apart. Have asked store employees if rebate good on second purchase and assured it is as long as the rebate # is different. However, find that rebate for the second purchased items are not rebated when they are submitted. Menards' will also not take back these items for credit, explaining that they can not do so unless one has the original rebate receipt (which one must submitt originally so no longer have, DUH).