This company promised a "free download" after which the did the "bait and switch" routine. They scan your computer for free, but they want $39.95 for the full version in order to fix the problem. But they offer a $30.00 rebate, so I figure, that's not a bad deal... I buy the full version, and I receive an email from them saying my rebate check would go out within three days. (this was the 5th) On the 26th, I contact their "support" center, and ask what happened to my rebate check. The came back and said they had an "issue" with their automated check system. After reading complaints from other people with regard to this promised rebate, it is obvious that they are having an awful lot of "issues" with their rebate system. The bottom line is: they make promises to potential customers that they don't intend to keep, and don't hold your breath until you receive any "rebate" from these con men. UPDATE: After speaking with their online chat "support" who told me my check would go out Monday, I received an email today from their email "support" which clearly told me that my check went out LAST WEEK!!! These cheating con men can't even get their lies straight!!!