Update by user Apr 20, 2021 well i still have not had any contact from the bank to sort this issue out and i still do not have the money returned to me yet and to be honest i do not really expect to get it back as this bank just does not give 2 *** about there customers in any way that i can tell you they promise the world and give you nothing in return so i guess with no contact from the bank they know they have stuffed up in a big way and to scared to ring me i guess i have started legal action against the bank over this whole thing Update by user Mar 21, 2021 well it has not gone any where as i have not heard a thing from the bank in any way the bank is *** but it is no point changing banks due to the reason they are all the same do not give a *** about there customer's Update by user Mar 21, 2021 well i have not heard a word from the bank and when i ring them they just do now care about anything about people's bank accounts you are just a number in there book so to them it would not matter if you lost $1.00 or $10,000.00 and for me not hearing a word from them just confirms to me that they really do not give a *** about there customers in any way Original review posted by user Mar 21, 2021 Well ,here go i am very pissed off with this bank as to the way i have been treated about my bank account that where totally empty out by low life scammer of hackers as of i woke up at 2.00am on the 17-03-2021 to transfer some funds into another account and with in 30 to 40 seconds of this money going into this account it was taken in 3 transactions so then i transfer the reminder back into the account i transfer it from and once again with in 30 to 40 seconds i watched another hit of another 3 transaction leave my account so that is a little of what happen to me yesterday morning. so at about 2.30am in the Wednesday morning i contacted the 24/7 chat line and asked for a block to be put on my accounts & cards but this managed to be to hard for the person and she told me that i have to ring at 8.00am on Wednesday morning and then with all the *** i had to go though and then tell the fraud department what had gone on with my account and the money that had gone in there was for veteran's affairs payment that i live on from 1 fortnight to the other but seeing your *** security systems allowed these low life parasites to *** peoples accounts it said a lot about it don't it if it can not even stop these sort of thing happening makes me think is my money really safe in the NAB well the answer to that is BLOODY NO IT NOT right back to the fraud department i tried to get all my money back yesterday but i was told that i would have to wait up to 60 to 90 days before i see this money back in my account but being a bank now that has become totally un trusting now plus i was told by the fraud department would not be able to help my in anyway what so ever plus i was also being treated like just like a total idoit and i was also told to good luck on getting it back so i feel that the fraud team did not really care at all in trying to help i was told to ring this morning to see if i could get some food to eat so i am in 2 frames of mine right at the moment so as four the staff in the in the fraud centre they told me that that there is nothing that the NAB could do for them so in closing i would like some thing done with the staff there at fraud centre dealt with because at the end of a day i am the customer and with out us you have no bank. Right now i get a text message saying the they are now working on my case and that i will have to wait for my money well guess what i have bad news for the NAB and that is that i am going to start a court case against the NAB and the case will be about 1) security on peoples account is *** 2) the bank will not return the money that in there money in the first place 3) i will be going for a large sum of money for the bank not having good security on peoples bank accounts from hacker and scammers 4) not having a care in the world about what had happen to there customers i will await your reply has if i do not get any action taken from this complaint well i am afraid i will be contacting our local news tv channels and also all over multimedia like FACEBOOK,TWITTER,AND ANY OTHER I CAN FIND SO IF I DO NOT HAVE ANY MONEY BACK INTO MY ACCOUNT BY NO LATER THEN 5.30PM TODAY FOR THE SUM OF $1445.05 YOU WILL BE READING ABOUT ALL OF THIS AND HEARING ABOUT IT AS WELL I WILL MAKE THE BIGGEST AMOUNT OF NOISE ABOUT HOW NAB TREATS PEOPLE AND LET HACKER AND SCAMMER IN PEOPLE ACCOUNT BECAUSE THE SERCURITY THEY HAVE IN PLACE IS JUST *** AND CANT EVEN STOP A FLY I AM JUST WOUNDERING OF I SHOULD START MAKING POST KNOW TO FIND OUT HOW MANY OTHER PEOPLE HAVE HAD THERE ACCOUNTS TAMPER WITH I BET YOU THE NUMBER WOULD BE UNBELIVIBE I BET so now the ball is in your court but the question is what way are you going to hit it so i will await your reply or phone call to me by 5.30 pm this afternoon