This morning I purchased an RCA 10 cu. ft. Chest freezer online at the Montgomery, AL store at 10:15 Alabama time. Waited for my confirmation and continued to say in progress called the store 12 times for customer service kept either ringing or they would pick up phone and hang up. Finally got tire dept. to get a manager who said yes there was one freezer left, which should be mine. Called an hour and 1/2 later still waiting on confirmation, the floor manager said she would get the pickup manager because she didnt understand the whole pickup thing??? Pickup manager said she had nothing in the system for us. However I still had the order number. Called 1888 # and was told I had to call the store. store.store.frustrating is an understatement to say the least. User's recommendation: NEVER BUY ANYTHING FOR PICKUP!!!! Considering canceling my membership! Just ridiculous! Still out the freezer because they won’t sell the display!