May 21, 2019 On January 24th, 2019 - Vulcan Salvage Recovery, Inc. purchased 27 tons of PVC Prime Resin SG 5 - K 66, packed on 25-kilo bag. Upon arrival, we realized that it was not PVC Prime Resin and we can not identify what it is. I have contacted them several times, by email and telephone calls and nothing has been done. The careless attitude of the company is totally unacceptable. We requested a refund or to export it back to Henan Innovic Technology. We can not use it at all. Computing: FOB price, ocean freight, import taxes, and general duties, the total loss is US$ 50.000. I highly recommend NOT to purchase any product from Henan Innovic Technology. Contact person: Mrs. Linda Li / Andy / Cathy - Phone # 371.550.13.768 Sincerely yours, Alex Silva