Went to arco off Balboa Blvd and parthenia. Used pump 4. Was waiting to hear the click the pump makes when tank is full. Didnt hear it and was only filling up the tank to top it off before I go on my trip. Had to fill 1/4 of the tank if that to make it full. When I saw the tank was over 27 dollars, I got out of my car to see what was going on. Shouldn't be that much for a small amount of gas. Well, pump was broken and gushing gasoline all on my car and on the ground. I told the women working there, and they didnt know what to do. Said they didnt have water to allow me to wash the gasoline off my car or ground. I asked for a refund of some of the money since the pump was broken and dumping gasoline on my car and ground and I was clearly over charged. They said they can only give me 10 bucks to make up for being over charged. I was not happy with this since it should have only taken 10 bucks to top my car off if that. So I have to eat the coast of having the gasoline spill on the ground. They were very unprofessional and told me it was safe for me to drive around with gasoline all on the side of my car and tire. Like really? No! It not safe at all. Went to the closest car wash I could find to wash off the gasoline. Did not feel safe and disgusted by the service there. I will never go to this location ever again!