I had a mortgage with Chase bank back in December 2020. They paid the property taxes which had already been paid by a refinance I did. I notified them in late January. They referred me to my county tax assessor. My tax assessor confirmed they sent back the overpayment to the third party vendor that Chase bank uses which is Corelogic. They sent the check on 2/8/21. And they provided a check number. After contacting Chase, opening several tickets, and filing a complaint, all they continue to tell me is that "It will take 6-9 weeks" to receive my overpayment. At that point it will be almost half a year. It is over $3000.00 I am waiting for. Their executive team had the nerve to tell me that they have not heard back from the county tax assessor yet. I explained they should be reaching out to Corelogic. Completely inept and unprofessional that they do not know where my money is.