After multiple inquiries on how Bovada wagering promotions work trying to get clarity and transparency, which they avoided doing at every step, I am now locked out of my deposited funds and winnings until a previously undisclosed "bet through" clause is fulfilled. I was told that when the deposit was made then bonus funds would be attached, and those bonus funds show as a separate total, but "my funds" are now locked. Then I am told I can forfeit the bonus, but any winnings made wagering bonus funds would be forfeit and considered void. So there is no way of knowing what I might be left with if I forfeit the bonus? So far, I believe that all wagers were made with my funds, and therefore the bonus funds are untouched, so I would consider that my full "locked funds" balance should become available should I choose to forfeit the bonus which is so far untouched. However, customer service is reluctant to give clarity to the situation, and I am feeling trapped not knowing exactly what might happen should I choose to forfeit the bonus. I believe I am entitled to the entire balance of my "locked funds" should I choose to withdraw minus any bonus funds which to date have not been used, and surrender any portion of the bonus promotion accrued.