12 Sep, 2018 → by ClaimboUser776244
Produce was a problem

3

I used the service for 3 months and initially the quality of the products was good and there was excellent variety. After the first month, The produce was suboptimal. There were insects in the snow peas and the peas were chewed up in parts. There was mold on the peppers and parts of the pepper were liquified. Scallions were translucent and soggy. Zucchini was very soggy. My friend, who used the service for the same time period, found a dead lizard in her produce and a portion of another dead lizard when she started to chop up the bok choy. Tomatoes were cracked and soggy. When I notified the company and sent photos they informed me that this happens with fresh produce. They did give me a credit of $24 but I really wanted safe food. The side dishes were very generous but the protein portions were at the small end. I ended up purchasing fresh produce and more chicken in order to prepare a full meal for two people. Even though the portion size was small, the quality of the meat/chicken/shrimp was good. The other seafood was fishy (Alaskan pollock not so good). The recipes were very good and the variety was great. My husband really liked the meals because of the red pepper/hot sauce/spiciness. If it wasn't for the scary produce I probably would have continued with this program. But after 3 months, I was a little uneasy about what I might find when I opened up the box..... I am planning to try a different company as I like the idea of preparing and cooking fresh meals.
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