During this time of covid the employees of Sunbeam went out of their way to fix my problems with an electric blanket. During the call from Sunbeam, my problem getting a warranty covered was immediately fixed. I just want to say thank you to the employee whom I communicated with was awesome and friendly. I will continue using Sunbeam products as I have for 30 years. Thank you Sunbeam User's recommendation: Say with this company.