So the sales person came to our house to sell us the product. She was very nice considering it was very late (9:00)pm because we had gone shopping and forgot that she was coming, so she waited an extra 30 minutes for us. Anyways, she showed us the whole process that took about an hour and a half, talking about how our water is hard, and we have a bunch of stuff in it blah blah blah. There was one test where we could see the sediment in our water compared to the tap water and our tap water had a bunch of stuff in it and the puronics tastes better than tap water. That made us very surprised and intrigued in buying the product. But what felt fishy was whatever soaps for 5 years they were offerings us and when the price came up she wanted us to pay $9,700 for the whole house and reverse osmosis system! Almost $10,000! She explained that she could discount it because we are new homeowners or whatever, but the reviews are terrible on this product and it was way overpriced! Apparently because it has some NASA and some EPA b.s. stamps they thought it was ok to raise the price a lot! And if we bought this product we would actually be spending more discounting whatever we buy already! They wanted us to pay more than we should have, and we had to do it on that day when she was here! They let us have a few days to think about it but really demanded we buy it on the spot. We asked if we could sample the soaps and apparently we couldn't because of some satisfaction guaranteed policy. There are so many other filtration services for have the price, please don't waste your money, even if the product works. There are cheaper ones that do the same thing! User's recommendation: Please just buy something cheaper than this puronics I promise there is something out there.