premium fraud

/ 37 reviews

1 Jan, 2018 → by ClaimboUser380323

premium fraud

Hello, I purchased the premium membership in October 2017. I had to redownload the app and when I did I no longer had my premium membership. I've tried several times trying to get in touch with customer service and was told my account could not be traced even after sending a screenshot of my purchase. I am very frustrated and would like a full refund or my account restored.

Education & Formation

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Busuu - Other Reviews

》 Failure to refund and non-transparent business methods

》 Shady and unethical business practices

》 No warning before auto renewal

》 Money taking without my permission not responding to emails

》 language course

》 Devious subscription policy on language app

》 Auto renew my account without authorization

》 No help and not getting what I paid for

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