Our business service was decomissioned on Feb 25 with no warning. Windstream says they contacted us via letter (not received), email (to an email that would have bounced back), and via 5 phone calls where they left messages (to 3 numbers we've not heard of and our own phone number with an incorrect area code). We immediately began the process of setting up service with a new provider. By March 1st we were then disconnected. We've been trying now for 25 days to get our numbers ported. Communication is difficult as they are now owned by an Indian company. I'm hoping we've finally made headway but I am not overly optimistic. We've had this business phone # for 40 years and would very much like to keep it. Oddly, when I called to get the credit we are due (we paid for service through March 7th) I was told we would need to be disconnected first. So, we are still connected for the sake of a refund but not connected for porting. Something seems fishy!