My phone /Remote access was stopped all of sudden in last week. I am unable to view it remotely on my Android and Ipad, Also before proceeding with port forward, i wanted to let you know that on my Dvr (QC826) ,when i go the main screen menu and when i click on QR Code the status says NOT CONNECTED, Does it needs to be connected first before proceeding with the port forwarding steps? If yes, how do i fix this problem?