The company needs to change its name to Inferior ambulance. They transported a dying family from hospital to home August 2020. They were aware that the house had 8 stairs so the 2-person crew had another 2-person crew meet them at the house . The patient weighed 160 pounds. On arrival all 4 went into the house leaving our dying loved one alone in the ambulance in the sun in the driveway. They would not let us go in there. While in the house they argued who would go backwards as they all had bad ankles etc. Instead of a lift or stretcher they crumbled her hody in a sheet and when I saw her head position I cried. When I turned around again I saw our loved one laying on the hard floor. Apparently they put her there to adjust their ankles. They had not a kind word for the dear patient or for us. I will review this pathetic company wherever I can and I reported them to the State of Indiana DHS. Events wit messed by 3 family amembers and the hospice nurse. Dominoes is far more gentle and respectful delivering a pizza than these people. User's recommendation: Avoid Supetior Ambulance.