1 Jan, 2018 → by ClaimboUser854625
Poor shipping practices and cavelier customer service attitude
1
Terrible customer service and major issues with shipping and deliveries. I placed an order on 2/5/12 and just found out that I will not receive it until 2/22/12! They did not even think to overnight the order when they realized they had made a huge mistake. They refunded the $7.50 shipping fees for a product which is now useless to me. I even filed a compliant with the Chicago BBB. The Boombah rep had the nerve to report to the BBB that I seemed "pleased with their offer...". Absolutely NOT true. Do yourself a favor and stay with the big boys who know how to communicate with customers (I.e., Dicks or Sports Authority).