Had Orkin service for years for our log home in LONE ROCK WI. Since we are at our second home only a couple times a month I trusted Orkin to service my account. When I found out that we had spiders, mice and ants I E-mailed Orkin. NO REPLY ., I sent another e-mail to Orkin again no reply. I called Orkins midwest office and cancelled my service. Requested a reply from local office, Guess what no return call. It appears that Orkin could care less about there customers. It will be interesting to see if I ever get a call from Orkin