Poor service and no customer support

/ 17 reviews

1 Mar, 2021 → by ClaimboUser559142

Received e-mails saying there was a problem with my bank renewing my annual subscription for Qobuz Sublime. I sent e-mail responses saying I don't remember which card I used last year but that I wanted to now use my AMEX card and gave them the card details (3 times in a week) I have now been cut-off from Hi Res streaming. No response to my e-mails and not possible to speak with anyone. THIS IS VERY POOR SERVICE.

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Qobuz - Other Reviews

》 I’m only able to get the sample on songs. My subscription is up to date.

》 They keep forcng my account itno French – I do not speak French

》 I am being charged twice for one subscription I need credited the money back and this fixed

》 Trouble downloading!

》 No customer support. WTF? Those French folks.

》 Log in issues

》 Unable to sign up for a free trial offer from SVS Sound.

》 Sign on

》 Money back. Service didn’t work not one song

》 Cant change my country and other billing problems

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