Recently, I've noticed an increase of items being delivered that should have never left the warehouse. I'm not sure what is going on, but D and B has always made and delivered a beautiful product, where a return was completely unnecessary. However, lately I've received purses that are gouged and wallets that have factory made discolorations in the leather. Their return policy is fantastic, but if you return and item, THEY WILL NOT LET YOU BUY THE SAME ITEM FOR THE SAME PRICE. So because of their poor quality control quality assurance, you miss out on their sale prices. User's recommendation: Open your packages and inspect item thoroughly... immediately.