Hi dear sir /madam Hope you are fine . My main reason to write this email is to inform you that i am very disappointed with the wifi service in ur feltham gym branch. I am the gym member since very long time and one of the pioneers who joined the feltham branch . Very unfortunate that wifi is in poor state since begining and issue is not being resolved ever after so many complaints to the staff and even manager . My own network provider is low reception so i need wifi to enjoy my excersise but i hardly get my wifi connection due its low quality . I have put my complaints forwarded many a times but staff is helpless and says we cant do anything . I am paying more than £20 and feels that its my right to get good services but unfortunately i am not getting . Before throwing my negative remarks on social media and discouraging public to join the gym i am trying my last effort to get to you and fix the problem . I hope u understand . Thnks Regards Hassan