27 Aug, 2020 → by ClaimboUser259077
Poor customer service and wrong items sent
1
I ordered a 48v front wheel ebike kit and was sent the rear wheel. I ordered a battery with a USB port and the battery I received does not have one. Joe with customer service pretty much told me that all he would or could do was give me a 10% discount and I had to keep the wrong items I was sent. Spent over $1000 and they could care less. Very rude customer service person and the quality is not what they claim it to be. They lied about what the battery was. This place is a rip off and they stick you with whatever they want to and then you have to deal with it. Steer clear of this scam of a company