8 Jun, 2021 → by ClaimboUser94612
Pool leaked, Blue World will not fix it

2

Our pool was installed back in April. After we had the water delivered it immediately started leaking. We called Blue world pools and they said they couldn't send anyone out until May 10th. May 10th came and went, no one showed up. They then said someone would be there May 18th. May 18th came and went, no one showed up. Someone showed up about a week later and said our pool was installed wrong and we needed a new liner and new drains. They did send the liner and drains but no one has come back to fix it. It has been over 7 weeks. We are told when we call every day that a manager will call us back. We have never spoken to a manager. They will not give us a date for someone to replace the liner. Not only are we out the $12500 for the pool, but also the $900 in the water we had delivered that is now all over our yard causing a muddy mess.
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