On Wednesday evening 29 June 2021 at around 18:20pm I went to Picknpay Mall of Africa to get 4 items, I then decided to cue at the express till and I had 2 people infront of me, there was a lady behind me who was pregnant and 5 other people curing behind her in this very same cue! I spotted that only ONE till, specifically till number 10 was assisting another PNP employee at a till scanning what looked like 5 baskets with the same contents in each basket. Not only did was the teller scanning but she was manually inserting barcoded numbers to ring up items and which seemed to take forever, what was the even more disturbing is that there was a store manager or supervisor who could be visibly seen around the entrance of the store inside who did absolutely NOTHING to fast track a cue of 10 people! I found this disturbing as I think the store does not have enough education on Covid-19 policies. Even though we were social distancing, all of us are were disgruntled that we stood there till 18:51pm all waiting to get assisted at a till which was meant to be an express till! I would like to reiterate that as much as wearing a mask and social distancing has been deemed to prevent Covid-19, the more we remained in the cue the longer we became potentially exposed to the virus. I hope head office can engage the store management and investigate their practises before they find themself complacent in putting people at risk in the store with ignorant staff who just cannot care to deal with customers first!