28 Dec, 2020 → by ClaimboUser797074
Plumbing Issue
1
On 10 December 2020 I filed my first claim since purchasing Select One warranty in August 2020. I had to secure water to the entire home due to this. I handyman did not arrive until 6 pm on 15 Dec. The source of the leak was a hose running from under our kitchen sink to our dishwasher. Unable to see leak because it ran behind cabinets. The handyman tapped off the providing water line and we were able to turn water back on to the rest of our home. I was told a invoice would be sent to Select One for approval and then the assigned handyman would return to remove the dishwasher and replace broken hose. Well today is 28 Dec and no one has contacted me. I called to request cancellation of my policy/warranty. Was informed it would be a $2 a day prorated charge plus $75. For us that comes to $347 cancellation fees. The claim/job was never finished. I will pay out of pocket for a new hose ($35) and finish it myself. I now know how they make their money, cancellation fees. #[protected]